We're here to help

Questions, bug reports, account recovery, data requests — we respond within one business day (Asia/Shanghai).

Email support

General questions, feedback, partnership inquiries.

support@skillswipe.cn

Privacy & data requests

Export, deletion, and other PIPL/GDPR requests.

privacy@skillswipe.cn

Security disclosure

Please report vulnerabilities responsibly; we coordinate fixes quickly.

security@skillswipe.cn

Legal entity

Operated by 芯想(深圳)控股有限公司, Shenzhen, China (USCC 91440300MA5G4UD231).

Business hours: Mon–Fri 09:00–18:00 CST

Frequently asked

Quick answers

How do I reset my password?

On the login screen, tap Forgot password and enter your email. You'll get a secure link that expires in 30 minutes.

How do I delete my account?

In-app: Settings → Account → Delete account. Or email privacy@skillswipe.cn. Deletion is completed within 30 days per PIPL/GDPR.

Does SkillSwipe work in China?

Yes. Our primary edge node is hosted on Tencent Cloud Hong Kong with China-optimised routing and Simplified Chinese content throughout.

Is my resume data shared?

Never sold or shared with advertisers. Employers only see a compact profile after a mutual right-swipe.